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Connec8 Plans

Last updated 15 September 2026

Deleting your Connec8 Plans account

For members · People whose gym gave them a plan · Looking for the gym documents?

You can delete your member account yourself, from inside the app. No email, no form, no waiting for us to action it.

1. How to do it

In the app: Profile → Delete account. Type DELETE to confirm, and confirm again with your password if you have set one. If you signed in with a one-time code and never set a password, the code you signed in with is the confirmation.

If you cannot sign in: email support@gymconnec8.com from the mobile number on the account, or call +91 9752769420, and we will delete it for you within 30 days.

2. What is deleted immediately

  • Your food and calorie history. Every meal logged, every daily total, and any foods you typed in yourself.
  • Your weight history. Every weigh-in.
  • Your activity history. Every walk, run and session you logged.
  • Your profile photo. The file itself is removed from storage, not just unlinked.
  • Your password. The hash is erased. There is nothing left to sign in with.
  • Every session, on every device. You are signed out everywhere at once.
  • Your notification tokens. No device receives anything from us again.
  • Your app access, at every gym. Not only the gym you are looking at — every gym where your number has access.
  • Your mobile number is released. You can sign up again with the same number and get a completely fresh account, with none of the above carried over.

3. What is kept, and why

The plans your gym made for you. A workout or diet plan is the gym’s record: it is the Data Fiduciary for it, it spent credits generating it, and it may need to show what it prescribed and when. The same applies to the workout sessions logged against those plans.

Your name and mobile number, on those records. They stay attached so the gym’s plan and billing history remains attributable. A billing record with an unidentifiable member in it is not an auditable one, and the Companies Act 2013 and the Income-tax Act 1961 require financial records to be kept for eight years.

If you want the intake answers you gave your gym erased as well, ask the gym directly — it is the Data Fiduciary for them and we act on its instructions. Section 1 of the Privacy Policy sets out the split.

4. Questions

Entity: M/S Connec8

Grievance Officer: Harshit Gandhi

Email: support@gymconnec8.com

Phone: +91 9752769420

Address: House No 22, Panchwati Colony, Airport road, Bairagarh, Huzur, Bhopal Madhya Pradesh - 462030